Terms and Conditions
Effective Date: September 2024
At AeroTrip International, we aim to provide seamless travel booking experiences. These Terms and Conditions explain your rights and responsibilities when using our services.
1. Introduction
Welcome to AeroTrip International's Terms and Conditions. These terms govern your use of our online travel services.
- Purpose: To outline the terms under which you use our booking platform and related services.
- Acceptance: By making a booking or using our services, you agree to these terms.
2. Booking and Payments
When you book flights, hotels, or travel packages via our platform, the following applies:
- Accuracy: You must provide accurate traveller information at the time of booking.
- Payment Terms: Full payment or deposit as specified must be made before booking confirmation.
- Third-Party Suppliers: We act as an intermediary and are not responsible for the services provided by airlines, hotels, or tour operators.
3. Cancellations and Refunds
Cancellation and refund policies vary depending on the supplier and fare rules.
- Airline & Hotel Policies: All cancellations are subject to the policies of the respective airline or hotel.
- Service Fees: AeroTrip may charge an administrative fee in addition to supplier cancellation fees.
4. User Obligations
As a user, you agree to:
- Compliance: Follow all applicable laws, visa requirements, and travel regulations.
- Account Security: Keep your account details safe and notify us of any unauthorized activity.
5. Limitation of Liability
Our liability is limited to the maximum extent permitted by law.
- Indirect Damages: We are not responsible for indirect, incidental, or consequential losses.
- Service Disruptions: We are not liable for delays or cancellations caused by airlines, hotels, or force majeure events.
6. Governing Law
These terms are governed by the laws of Bangladesh.
- Jurisdiction: Disputes will be handled in the courts of Dhaka, Bangladesh.
7. Changes to Terms
We may update these terms from time to time.
- Notification: Changes will be posted on our website.
- Acceptance of Changes: Continued use of our services means you accept the updated terms.
8. Contact Us
If you have any questions regarding these Terms and Conditions:
- Email: [email protected]
- Phone: +88 09644 677977
- Address: G-Nat Tower 5th Floor, 116/117 DIT Extension Road, Fakirapool, Dhaka 1000
Thank you for choosing AeroTrip International for your travel needs.